Privacy Policy

1. Information We Collect

We collect personal information when you:

• Create an account
• Place an order
• Subscribe to newsletters
• Participate in promotions
• Contact customer support

This may include:

• Name
• Email address
• Phone number
• Shipping & billing address
• Payment details (processed securely through third-party gateways)
• IP Address & device data
• Browsing behaviour (cookies, analytics)

2. How We Use Your Information

We use collected data to:

• Process and deliver orders
• Communicate about order updates
• Provide customer support
• Personalize your shopping experience
• Improve website performance
• Send promotions (with your consent)
• Prevent fraudulent activities
• Comply with legal obligations

3. How Your Information Is Protected

We use industry-standard safeguards to protect your personal information, including:

• Encrypted payment gateways
• Secure server environments
• Restricted data access
• Regular website security monitoring

Mommy's Place does not store full credit card details.

4. Sharing of Personal Information

We do not sell or rent your personal information.

We may share limited data with trusted service providers for:

• Payment processing
• Order shipping
• Email marketing (only with consent)
• Fraud prevention
• Analytics

These partners must comply with confidentiality and data protection requirements.

5. Cookies & Tracking Technologies

Our website uses cookies and analytics tools to enhance user experience, including:

• Remembering your cart
• Tracking browsing preferences
• Understanding customer behaviour

Users may disable cookies via browser settings, but some site features may not function properly.

6. Your Rights (Under PIPEDA & Alberta's PIPA)

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your account
• Withdraw marketing consent
• Ask how your data is used or stored

Requests can be made via our customer service email.

7. Data Retention

We store personal information only for as long as necessary to:

• Provide services
• Fulfill legal/tax obligations
• Maintain accurate transaction records

8. Children's Privacy

We do not knowingly collect information from children under 13 years old without parental consent.

9. International Transfers

Some third-party processors (e.g., Shopify, PayPal, Google) may store data outside Canada.

These providers must comply with the appropriate data protection standards.

10. Changes to This Policy

We may update this Privacy Policy periodically.

Updates will be posted with a revised "Last Updated" date.

11. Contact Information

If you have questions about privacy or data handling, contact:

📧 info@mommysplace.ca

📍 Mommy's Place, Calgary, AB, Canada